Shipping policy

At GHARWA STORE, we take pride in delivering authentic homemade flavors from Bihar and Jharkhand to your doorstep. All our products are prepared, packed, and shipped with utmost care to ensure freshness and quality.

📦 Order Processing
Orders are usually processed and dispatched within 1–3 business days after order confirmation.

You will receive an order confirmation and shipping notification via Email, SMS, or WhatsApp once your order has been dispatched.
During festivals, special promotions, or high-demand periods, processing times may be slightly longer.

🚚 Shipping & Delivery Timelines
Delivery typically takes 3–7 business days after dispatch, depending on your location.
We currently deliver across most cities and towns in India through trusted courier and logistics partners.
Delivery timelines may vary due to factors such as public holidays, weather conditions, courier delays, or remote delivery locations.

📍 Delivery Address
Orders will be shipped to the address provided at checkout.
Please ensure that your delivery address, contact number, and PIN code are correct before placing the order.
GHARWA STORE shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

💰 Shipping Charges
Shipping charges are calculated automatically at checkout based on the delivery location and order weight.
Free shipping offers may be available during special promotions and festive campaigns.

📦 Damaged or Incorrect Orders

If you receive:

A damaged package
Incorrect product(s)
Missing item(s)

Please contact us within 48 hours of delivery and provide:

Your Order ID
A photo of the outer packaging
Photos of the product received
An unboxing video (if available)

Our team will review the issue and provide a suitable resolution in accordance with our Return & Refund Policy.

❌ Failed Delivery Attempts

If delivery cannot be completed due to:

Incorrect address
Customer unavailable after multiple delivery attempts
Refusal to accept delivery

The order may be returned by the courier partner. In such cases, re-shipping charges may apply.

📞 Contact Us

For any shipping-related questions or assistance:

GHARWA STORE

📧 Email: info@gharwastore.com

📱 Phone/WhatsApp: +91-7992374638

🌐 Website: www.gharwastore.com

Please keep your Order ID handy for faster support.

Thank you for choosing GHARWA STORE – Har Bite Mein Bihar-Jharkhand Ka Swad.